Installation Steps |
Step 1: Obtain a CAC Reader |
Step 2:CAC Reader driver / Video |
Step 3:DoD Certificates |
Step 4:ActivClient |
Step 4a:Update ActivClient |
Step 5:IE adjustments/Video |
Log into a CAC enabled website now |
- Drivers For Scr3310 Smart Card Reader
- Scr3310 Drivers For Windows 10
- Gemalto Smart Card Reader Drivers
- Driver Smart Card Reader
- Scr3310 Driver For Mac
Page Quick Links: |
Firmware Update for SCR-331 |
Verify SmartCard Service started |
Start Smart Card Service PDFs |
Updating a CAC Driver |
Plug in your CAC reader NOW
The reader is compatible with a wide range of smart cards and can be used for quick online identification by simply inserting a card. Personal information appears on-screen automatically without having to be entered manually. It can also be used for online tax reporting and banking or to impose restricted internet surfing for children.
NOTE: Please check and make sure your CAC reader installed BEFORE you attempt to follow the driver installation instructions below. Most of the time, the New hardware wizard will install the CAC reader automatically, negating the need for you to install the driver manually.
To Verify whether your driver did or did not install, follow these instructions:
- Identiv's SCR3310v2.0 is a small and ergonomic USB smart card reader with backside mounting holes.
- Belkin introduces the first contact smart card reader designed for today's government user. The reader supports smart cards meeting ISO7816 standards, which include CAC and PIV. The reader is designed with high-quality material to meet the most demanding requirements for government data security use and includes a variety of features that make the reader the most efficient to use in its class.
Plug your CAC reader into your computer before proceeding
Windows 10: Right click the Windows logo (lower left corner of your screen). Click System, select Device Manager link (upper left corner of the screen), scroll down to Smart card readers, select the little triangle next to it to open it up. If your smart card reader is listed, go to the next step of installing the DoD certificates.
Windows 8.1: Right click Computer, select Properties, Device Manager link (upper left corner of the screen), scroll down to Smart card readers, select the little triangle next to it to open it up. If your smart card reader is listed, go to the next step of installing the DoD certificates. NOTE: If you don't see it, you can also click Start, In the Start Search line type in: devmgmt.msc. (For Windows 8.1 users, you'll right click Start).
If it did not install correctly... Try this first: Go to Device Manager (Instructions are above), scroll down to Smart Card readers, right click the CAC reader that shows up below Smart Card Readers. It can also show up under unknown devices. Select Uninstall. It will give you a message. Once it is uninstalled, unplug the reader from your computer. Wait a few moments, then plug it back in. It 'should' start to install itself. If that doesn't work, keep reading for other ideas below.
IF you do not see Smart card readers when checking, THEN follow along with the steps below.
To install a driver onto your computer for a CAC reader, you need to first download the correct driver for the hardware you purchased, I have drivers for the most common USB Readers, Keyboard, laptop, & desktop card readers
PROCEED TO STEP 3 ONCE YOU'VE COMPLETED YOUR VERIFICATION OR INSTALLATION
Unzipping - the driver
Windows 10 or 8.1 - Save the zip file to a location of your choosing. Once you have the zip file downloaded, open the zip file (Windows built in zipping program). Copy the folder inside to a new folder. It will unzip the contents, (this is the folder you will need when you are doing the steps below). You can also use the Extract All Files button (on the left under Folder Tasks, under File, Extract All). It will then ask where you want to save the file. I recommend placing a backslash ( ) at the end of the location on the screen.
WinZip- Use the Extract button. It will ask you where you want to save the extracted files to, I recommend your desktop. Click the desktop icon on the left. Push the little yellow folder in the upper right corner of this active window. It will prompt you for a name for the folder (type in CAC Driver). Hit OK, then select Extract (lower right corner of this window). You should now see your new folder on your desktop to open up. Keep this for a later step.
Updating the Driver - Example is for an SCR-331
Windows 10 & 8.1 - Right Click Computer, Select Properties
Click the Device Manager link (on the left side of your screen)
Select the triangle next to Smart Card Readers
Right click the SCRx31 USB Reader, select Update Driver software
Browse my computer... Select Browse, then desktop (or wherever you made the folder)
NOTE: One person had to select 'Search automatically for updated driver software' (This is very rare)
Select the folder (if using the firmware update driver below, stop at the driver folder, do not 'dig' down to AND or Intel folders) and then OK. Next
Your driver will be installed.
FIRMWARE UPDATE for SCR-331 Reader
(Requires a physical Windows computer, Mac using Bootcamp, or TENS / LPS (see next sentence below). It will NOT work in virtual Windows (examples: VMware, Parallels, or Virtual box)).
Verify your firmware version before going through this process...
1. Go to Device Manager, type: device manager in the search box
2. Select the arrow next to Smart card readers
3. Right click on SCR33x USB Smart Card reader
4. Select Properties
5. Select Details (tab)
6. Select Hardware Ids
7. The number after &REV_ is your current firmware, if it is0525there is no need to update the firmware.
Drivers For Scr3310 Smart Card Reader
Intel based Macs can update the firmware using TENS / LPS (instructions on top of PDF page 37 (document page 34)) Video instructions
The firmware update 'should' fix the following problems:
A. Card reader is not recognized
B. Shows up as 'STCII Smart Card Reader'
C. Shows up as 'USB Smart Card Reader' (not necessarily a problem)
D. Does not read your 'Gemalto TOP DL GX4 144', 'Oberthur ID One 128 v5.5 Dual' CAC.
E. Does not read your CAC when using your Mac
NOTE: We are hearing Mac users having problems with the SCR-331 reader. A recommendation is to get a Mac compatible reader.
Installation Instructions:
1. Download update file |
2. Unzip the downloaded file (by Right-clicking and selecting Extract All) |
3. Update the driver present in the 'driver' folder (by following guidance above) |
4. Once the driver is updated, Run FWUPDATE.EXE (lightning bolt) in the 'app' folder to update the firmware. Select the default choices. |
5. Close all programs, restart your computer |
NOTE: If you computer fails to recognize the CAC reader driver, you may need to try a different computer to do the update.
Now your SCR-331 reader can be used with Windows 10 & 8.1, or Mac.
FIRMWARE UPDATE for SCR-3310 reader
(V1 ONLY (doesn't have V2 after SCR-3310 on the label))
(Requires a physical Windows computer, Mac using Bootcamp, or TENS / LPS (see next sentence below). It will NOT work in virtual Windows (examples: VMware, Parallels, or Virtual box)).Intel based Macs can update the firmware using TENS / LPS (instructions on PDF page 37 (document page 34)) Video instructions
NOTE: DO NOT use this update on a V2 reader. There is no firmware update for a V2 reader because it is already updated.
Click on FWUpdate.exe, this will update your firmware to version 5.26
CHECK SERVICES to make sure Smart Card is running
(This Video shows a very basic version on how to start the service (start at 44 seconds))
If your CAC reader is still not seen by ActivClient, make sure that the Smart Card service is running.
Scr3310 Drivers For Windows 10
Here's how: Go to: Start, Search programs and files (in Windows 10 & 8.1), type: Services.msc Scroll down to Smart card, double click it and set it to automatic and click Start
If you are unable to start the service; It doesn't show up; ActivClient still says no reader attached; or it acknowledges you have a CAC in the reader (but you can't access it) follow these registry edits below.
Windows 10 & 8.1
Automated method (double click the .reg file inside the .zip folder)
Manual method for Windows 10 & 8.1, (mirror your registry settings to the PDF links below).
Anytime you make changes to the Registry it is a recommended you back it up first
If ActivClient still does not see the CAC reader, try these ideas (if they don't work, your only other option is reloading Windows onto your computer).
-->Gemalto Smart Card Reader Drivers
Design guide for developing drivers for smart card reader devices.
Driver Smart Card Reader
In this section
Scr3310 Driver For Mac
Topic | Description |
---|---|
Smart Card Driver Environment | Describes the standard environment for the smart card reader driver. |
Management of IOCTL Requests in a Smart Card Reader Driver | Explains how reader drivers manage IOCTL requests, how the callback routine mechanism works, and what a reader driver must do to initialize its callback routines. |
WDM Reader Driver | Lists the routines that are required by a WDM reader driver. |
Smart Card Minidrivers | The smart card minidriver provides a simpler alternative to developing a legacy cryptographic service provider (CSP) by encapsulating most of the complex cryptographic operations from the card minidriver developer. |
Smart Card Reader States | A table listing the Smart Card reader states and their meanings. |
Installing Smart Card Reader Drivers | Provides installation information that is specific to smart card reader drivers for Windows. |
Registering a WDM Smart Card Reader Driver | Provides required registry values and their descriptions for registering a WDM Smard Card Reader driver. |
Enabling Smart Card Event Logging in the Registry | Registry value name and contents of the registry value for event logging. |
WDM Device Names for Smart Card Readers | Instructions for complying with the naming conventions for device names in Windows operating systems. |
Smart Card Driver Debugging | Describes the smart card driver libraries support of debugging features. |
Specifications and Resources | To work with the smart card support in Microsoft Windows operating systems, smart card readers and cards should be compatible with Interoperability Specification for ICCs and Personal Computer Systems. Smart card readers and device drivers should also be Plug and Play compliant. |